CEMASTEA News 174
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CEMASTEA SERVICE DELIVERY AND CUSTOMER SATISFACTION WORKSHOP IN NAKURU 30TH August -4TH SEPT 2015
Objective:
The Director CEMASTEA Mr. Stephen M. Njoroge and Mr. Patrick Kogolla in a discussion session of ADEA Planning Meeting at the African Development Bank Headquarters in Abidjan, Cote d'Voire
The partnership and linkages committee with the JICA team in a workshop in Naivasha (18th to 21st August 2015) working on concept notes on collaboration and research.
CEMASTEA staff workshop on development of the centres' Communication Policy and Risk Management Plan
The deputy director Mr Moses Kawa opening the CEMASTEA staff workshop on development of the centres' communication policy and risk management plan in Naivasha.The risk mitigation plans and communication policy are aimed at enhancing efficiency and effectiveness in the operations of CEMASTEA.
Theme: Effective Management of SMASE INSET Activities at County Level: The role of INSET centre managers
Venue: Sugyama Hall, CEMASTEA
Dates: 10th and 11th August, 2015
Target Participants: 117 INSET Centre Managers
Workshop Objectives
1. Share feedback on Implementation of SMASE secondary activities at INSET centres
2. Build capacity of INSET centre managers on : effective resource management and utilization, centre management as a resource centre.
A consultative meeting with CEMASTEA goods and service providers for enhanced delivery of quality service.The meeting was held on 5th August 2015 at CEMASTEA.
CEMASTEA is ISO 9001:2008 Certified and in order to maintain its Quality management system,it is critical to put in place a risk based approach to management.It is because of this that CEMASTEA has planned a six days training for management on risk based approach to management.The workshop is being conducted by the Kenya Bureau of Standards( KEBS ) National Quality Institute(NQI) at the North Coast beach hotel
